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How to Drive a Horde
of Clients to Your Website
The
very best way -- bar none -- to quickly drive qualified clients
to your website... is to use offline marketing.
Let's take a look at the following
deceptively simple case study to understand why.
For the last few years,
I've seen the following advertisement:

Looks too simple to be effective,
right?
And, who in the heck uses classified
advertising?
Well, here's some background on the
newspaper this ad appeared in: it's an "alternative" free weekly,
filled with ads for transsexual prostitutes, ads for UFO enthusiasts,
and... ads for lawyers.
Perfect place to find tenants
who want to fight their landlord.
And, the beauty of this classified ad is
that it's placed on the back cover of the "newspaper" -- so many,
many people see it.
So far, we've discovered the
following:
(1) A good place to find clients
for this particular practice.
(2) A good place to find lots
of clients.
And, of course... we have a
catchy headline: WWW.TENANTLAWYER.COM
That catches your eye, right?
So, the first lesson here is this:
The most important part of
the website is the NAME of the website. You can certainly have
www.Samuel&Covington.com as your main website... but you should also
have another catchy, easy-to-remember website address,
with which to advertise.
This advice is based on dozens
of tests that I've conducted using a tracking software called
HyperTracker.
Also, this advertisement
uses the name of the website as its headline. Of course,
this is not the only way to do things... but I've seen this attorney use
this tactic for many years.
In the beginning, the entire ad was...
just the name of website. WWW.TENANTLAWYER.COM -- that was the
entire ad!
Then, recently -- the
attorney added in his name, and his contact information (ostensibly, to
comply with the advertising regulations promulgated by the ethics
committee).
To really understand the power of
this ad, let's contrast it with another lawyer ad... in the same
newspaper, on the same page, a few inches down:

Let's suppose that you wanted to hire a
landlord-tenant attorney. And, after perusing the transsexual
prostitute advertisements... you mosey on over to the classified ad
section... and see the two lawyer ads above.
The answer is so self-evident, that I am
not going to discuss it. Seriously.
I will point out, however -- that the
bottom ad ("Need a Lawyer?") makes the following mistakes:
(1) He advertises too many areas of
law at once... of course, you may practice in as many areas as you like,
but you should advertise each area independently. If you're
not convinced of this, compare the two ads again... would you seriously
choose "The Law Offices of Thomas" if you were a tenant, and wanted to
sue the pants off your landlord? You'd at least check out the
website WWW.TENANTLAWYER.COM , wouldn't you?
(2) He includes a 917 telephone number,
which is widely known to be a cellular telephone number. There's
nothing wrong with giving a cell number to current clients... but
advertising it makes you seem... always ready to take on a new
case... which makes you seem... like you don't have enough clients...
which makes you seem... like you're desperate... and nobody likes a
desperate lawyer.
(3) The attorney uses an AOL.com
e-mail address in his advertisement. Nothing spells "cheap"
like not having your own vanity e-mail address. A website and
a "law firm" e-mail address is a necessity these days... it builds your
credibility.
An Important "Side-Benefit" of Advertising
This Way
Having an easy-to-remember, descriptive
website name also means... that you get more referrals.
I remember the first time a client needed
a referral for a landlord/tenant attorney. You know who I called?
Not my buddy from law school... and not the legal referral service.
Instead, I remembered the WWW.TENANTLAWYER.COM website... and I went
there.
NOTE: I did not check
Martindale-Hubble, I did not go to FindLaw.com, I did not search on
Google or any other search engine. And if I didn't... do you
seriously think that a client would?
Heck, no. So, you see -- you
can build an IRON CAGE around your clients, if you advertise
offline... and drive clients (and potential referral sources) to your
website... because you get to "short circuit" the whole "Internet
search" process. No "search engine optimization" required, no "pay
per click" needed.
Plus, everyone likes to
research their attorney choices, before making a hiring decision.
And, if you present an easy way to get more information about you...
(which, by the way, is published under your complete control)...
what do you think is going to happen? Clients are going to
visit your website, and they'll read every last shred of your website.
And, there's more -- you
can drive a horde of people to your website... within 24 hours in
some cases! Depending on the publishing turnaround of the
newspaper or magazine... you can very rapidly get a ton of
potential clients visiting your website -- no waiting for "search engine
indexing" or waiting for "banner ad clicks" from an online lawyer
directory.
Just make sure that (1) the newspaper or
magazine has a large enough circulation, and (2) the newspaper or
magazine has readers that are in your target demographic.
Anyway, guess what? I ended up referring
several cases to that attorney. Not because I knew him (I never
even met him in person), not because I knew of his "reputation," and not
because I owed him any favors.
(1) I remembered his website,
(3) I decided that he would be a good
person to call, because it appeared that he had special expertise in
that area, and
(4) I spoke with him for a few minutes, to
gauge whether or not he really was an expert in landlord/tenant law (by
the way, Eric is a very excellent landlord/tenant attorney -- and if you
ever need to refer a case to an attorney in New York, I highly recommend
him).
So, there are many benefits to using a
carefully-chosen website address... and using offline advertising to
drive more qualified visitors to your website.
Warmly,
 Attorney at Law
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